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The warranty company is really the client, not the homeowner. I think the fact that neither the ten home warranty companies contacted nor the National Home Service Contract Association chose to respond to Angie's List's interview requests speaks volumes about the character of the industry. I bought a home last year and at the suggestion of my real estate agent purchased a home warranty plan with Old Republic. My agent said he used to suggest AHS but had found there were a lot of complaints. I thoroughly read the details so I knew when I had to make calls for service what was and what was not covered. Every one of my service calls were handled smoothly by OR and the contractors were knowledgeable and prompt in resolving the issue.

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They have done excellent work, come on time, and been very courteous.

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Example Table

Date Title Description
December 1, 2011 home warranty cost texas So they escalated my claim to an emergency, which did nothing except “special treatment”.
November 28, 2011 home warranty cost per month With a home warranty, you can know that even when the unexpected happens, you’ll be taken care of by trusted home repair professionals.
November 23, 2011 home warranty coverage furnace I called Select again and got a rude man who told me he had spoken to this tech an hour ago and he was legit and I should just wait for him to call me.
November 21, 2011 home warranty of america president email Unfortunately, this part of the system is often overlooked during regular A/C maintenance.

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So they send out the vendor and I pay the $75 copay plus tax.

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Finally, I got approval again after hours on hold to have the first company back, and they are only covering about 2/3 of the cost, based on a clause in the contract that applies to refrigerators, not HVAC.

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A service provider will contact you to schedule a mutually convenient appointment.

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